What is TrustMark?

TrustMark logo

Energy efficient home improvements carried out under the Green Homes Grant scheme must be completed by a TrustMark registered contractor. So what does that mean?

TrustMark is a bit like a government seal of quality so that homeowners know they’re getting a high standard of work for their home renovations.

How can I get TrustMarked?

If you’re looking to take part in the upcoming Green Homes Grant as a registered installer, you must be TrustMark certified. This certification is arranged through third party scheme providers, which vary by trade. The providers for EWI installers will be different than the providers for window fitters for example.

If you’re already a member of one of these scheme providers, getting your TrustMark accreditation should only take about a week, and can be arranged through the scheme you’re already in. 

If you’re not already a member of one of the listed organisations that’s not a problem as there’s still plenty of time to join. You can join via the TrustMark website or you can get in touch with one of the scheme providers – such as the BBA or the Federation of Master Builders – directly and get your accreditation through them.

Just as the providers vary by trade, the schemes also vary by cost, with many of them having different tiers of membership. For many of them TrustMark certification costs a little bit extra than a standard membership, but with so many projects in the pipeline, you’ll likely make it back in no time.

There will likely be a vetting process to ensure your business meets the required standards and that as a company you have committed to providing excellent customer service, as well as having the required technical competence. It’s also been announced that installers will need to be PAS2030 certified. PAS2030 is a standard which sets out the requirements installers must follow to ensure that energy efficient renovations are carried out properly. If you don't already have PAS 2030 certification, there are a number of providers who are approved by the Department for Business, Energy & Industrial Strategy:

Each of the above providers should be able to provide both TrustMark and PAS2030, but it's worth double checking that they are a scheme provider for EWI specifically. Each provider will have their own methods of assessment to get your PAS2030 and TrustMark accreditation, so they’ll be best placed to advise you on exactly what’s involved in the process.

The best time to start the accreditation process is now, as vouchers will start to be issued to homeowners from the end of September.

Have questions?

We’d love to help in any way we can. If you have questions about the grant scheme, TrustMark, or which of our systems are suitable for the scheme, get in touch:

Click Compare to help you choose the right product for your project, if you need further assistance please email technical@netweber.co.uk