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We Are Weber

Building Better with Weber

At Weber, our people are at the heart of every successful project. From customer support and technical services to sales, applications and research & development, our teams work together to provide the right expertise, guidance, and on-site support at every stage.

Whether you’re a contractor, housebuilder, architect, or distributor, Weber teams help ensure projects run smoothly - from specification and system design through to installation and beyond.

This commitment is reflected in our customer feedback:

  • 9.6/10 for quality of products
  • 9.5/10 for ease of placing orders
  • 9.1/10 for range of products and services
  • 9.1/10 for product availability
  • 9.0/10 for on-time, in-full deliveries

Based on 2025 customer satisfaction survey

Get support from the Weber experts Find contact  →  

Customer Services, Large Projects & Commercial Services

Our Customer Services, Large Projects and Commercial Services teams help keep projects running smoothly. From pricing and order processing to large project planning, they provide clear guidance and reliable support at every stage.

How they support you:

  • Order processing and deliveries
  • Aftersales support
  • Pricing and product information
  • Material guarantees
  • Project support and order management for EWI and flooring

Applications and Housebuilder Support

Our Applications and Housebuilder Teams bring practical, on-site expertise that helps contractors install our systems with confidence. They provide clear guidance, hands on support and focused training that keeps builds moving, strengthens skills and improves quality, helping you meet housebuilder, project manager and insurer expectations while delivering consistent best practice across every development.

How they support you:

  • Onsite and Academy training
  • Best practice presentations and toolbox talks
  • Onsite support and problem resolution 
  • Product demonstrations
  • Checks and audits for guarantees and golden thread compliance
  • Guidance on NHBC requirements

Sales & Specification

Our Sales & Specification teams are made up of specialists dedicated to supporting every stage of the customer journey. From merchant branches to design offices and live job sites, our sales and specification teams provide clear guidance, system expertise and responsive support to help customers make informed decisions and drive successful project.

How they support you:

  • Deliver system guidance and specification support
  • Provide RIBA assessed CPDs and technical recommendations
  • Offer local market insight and connect customers to Weber specialists
  • Support merchants, contractors and design teams with clear advice
  • Respond quickly when project challenges appear
  • Track opportunities from specification through to delivery

End-to-end expertise, at every stage of your project  Find contact  →  

Technical Services

Our Technical Services Team supports architects, designers and housebuilders with clear, accurate specifications and expert technical guidance.

They help ensure every project starts with the right system, the right detail and the confidence that everything is specified correctly from the outset.

How they support your projects:

  • Full specification service to NBS standards
  • Advice on the appropriate systems and required components
  • BIM objects, CAD files and technical drawings
  • U-value, condensation risk and fixing analysis calculations
  • Technical hotline support
  • Comprehensive project information packs

Research & Development

Our Research & Development team combines materials science with real-world construction insight to create the next generation of high-performance building solutions.

Working across all product areas, they focus on improving performance, reliability and sustainability to ensure our systems continue to meet the evolving needs of the industry.

How they support innovation:

  • New product development
  • Product trials and performance testing
  • Ensuring adherence to industry standards
  • Driving sustainability and environmental improvements
  • Anticipating future needs through long-term innovation
  • Supporting manufacturing improvements to enhance product consistency

From technical advice to site support, Weber teams are here to help

 

Find contact  →      Enquire now →

Click Compare to help you choose the right product for your project, if you need further assistance please email [email protected]

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